Privacy Policy
How Axczel Research Pvt Ltd collects, uses, and protects your personal information.
Information We Collect
We collect information you provide directly when you register for our services, subscribe to research plans, or contact us. This includes name, email address, phone number, PAN details (for KYC compliance), and payment information.
We also automatically collect technical data including IP addresses, browser type, device identifiers, and usage patterns through cookies and similar technologies to improve our services and maintain security.
How We Use Your Information
- To provide, maintain, and improve our research and trading services
- To send research alerts, trade recommendations, and account communications
- To comply with SEBI regulations, KYC requirements, and legal obligations
- To detect and prevent fraud, abuse, and unauthorised access
- To analyse usage patterns and improve user experience
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with regulatory authorities (SEBI, exchanges) as required by law, and with trusted service providers who assist us in operating our platform under strict confidentiality agreements.
Data Retention
We retain personal data for as long as necessary to provide services and comply with legal obligations. SEBI regulations require us to maintain research records for a minimum of 5 years. You may request deletion of your data subject to these retention requirements.
Security
We implement industry-standard security measures including TLS encryption, access controls, and regular security audits. No data transmission over the Internet is 100% secure, and we cannot guarantee absolute security of your information.